INTERNET MODULE

As an instantaneous link to information on a global level, the Internet has proven to be an indispensable part of modern communications. MSM maximizes this technology in a way that allows us to become integrated within our customer’s operating environment to ensure the most efficient, reliable and secure means of transferring data between our organizations.
In response to this exciting new trend in electronic communications, MSM has developed Internet based Load Tracking (an on-line application currently being offered by only a handful of the largest U.S. carriers). This application effectively allows you to download the on-going status of loads booked with MSM (this utility is similar in design to the tracking service currently available from Fed Ex™). The result is that you can get the required load information without tying up your staff on the telephone. Obviously, security is a big concern when confidential information is being transmitted across phone lines. To bolé those concerns, we have integrated a fail-safe security system which protects against unauthorized access into our servers:

SECURITY FEATURES

In order to establish a successful link, you are required to enter an “Internet Customer I.D.and secret pass-code assigned in order to view load tracking comments.
You can search by MSM’s Load Number, PO Number, Bill of Lading Number or Container Number.
Additional firewalls have been implemented to ensure that all data remains impenetrable to external manipulation at all times!
MSM can also automate this process that shipment status updates are automatically sent over to our customers via email or EDI.

We are confident that the implementation of the Internet load tracking utility will a) decrease the frequency of unnecessary communication b) provide those businesses with a modern, high tech image attractive to both existing and prospective clients of their services, c) further solidify the Internet as a viable and practical platform for transportation communications and operations, and therefore d) lead to further development of additional on-line applications by the designers at MSM (features like automated rate searches and on-line booking screens are already available)

OTHER TECHNOLOGICAL HIGHLIGHTS

MSM provides all levels of EDI participation and capabilities,

Accelerated Commercial Release Operations Support System (ACROSS) participant,

Customs Automated Data Exchange (CADEX) participant,

Release Notification System (RNS) participant, and

Canadian Automated Export Declaration (CAED).

On-Line Load Booking and Document Retrieval.

On-Time Service Reports and other customized activity reports based on customer’s needs.

Microdea’s “Synergize” Document Imaging Software is what powers MSM’s Document Imaging System. This cutting-edge product is fully integrated within our Operating System and Web-Interface so that we now provide our external and internal customers, as well as suppliers, with the ability to access their shipping documents, invoices, activity reports, customs clearances, and many others, via the internet.
Cancom / QUALCOMM satellite tracking systems are installed onto all of our highway units. This software gives us the ability to track all of our equipment 24/7/365, and more importantly, has been interfaced with our customer web-tools to allow our customers to access the location of their products whenever they feel the need to do so.

Frontline staff equipped with Blackberry’s allowing them to be accessible to our customers and suppliers 24/7/365 via cell or email.

VPN capabilities are available to numerous departments including Sales, Customer Service, and Management to ensure 24x7x365 secure remote access to our operating system.

PC Miler, Version 21, is used at MSM to allow our Truck Dispatchers to optimize revenue per mile and, more importantly, reduce the number of empty miles driven.

All MSM employees have desktop PC’s and are given full access to the internet so that they can communicate effectively and efficiently with customers and suppliers as well as access key information to enable them to perform their job functions at a maximum level.