MSM has developed extensive Disaster Recovery Plans that covers all scenarios ranging from Power Outages to Destruction of Facilities. We have also developed a contingency plan to cover a Pandemic Scenario.

Security

CUSTOMS-TRADE PARTNERSHIP AGAINST TERRORISM (C-TPAT)

Partner Name: MSM Transportation, Inc.
Doing Business As:
C-TPAT Account Number: 62706507
Business Type: Highway Carrier - U.S. / Canada
Account Status: Certified, Non-Importer, Validation Completed
SCSS: Catherine Giarraputo (catherine.giarraputo@dhs.gov)
Phone: 908-353-6818 x224
Office: Newark
Primary Point of Contact: John Wheeler (jwheeler@shipmsm.com)
Phone: 905-951-6800 x266
 

PHYSICAL ACCESS CONTROLS - EMPLOYEES
MSM has one facility in Bolton, Ontario, Canada. This facility is secure with only one point of entry for personnel. MSM policy is very clear that all visitors must sign IN and OUT. The MSM receptionist will verify visitor identification. All visitors must be accompanied by MSM staff at all times; all visitors must wear ID tags. The MSM IT Manager is responsible for the set up and assigning of security codes to employees for access to the facility. MSM does not hire transient workers or workers from agencies. All MSM employees are given MSM Identification Tags at point of hire.

PHYSICAL ACCESS CONTROLS, VISITORS/VENDORS/SERVICE PROVIDERS
MSM policy dictates that all visitors and vendors must have appointments, “cold calls” are against company policy. We have a live receptionist who is responsible to ensure that guests and vendors sign in and out at reception. All MSM personnel have been trained to question, stop and remove any people not wearing badges or not signed in properly.

PHYSICAL ACCESS CONTROLS, CHALLENGING AND REMOVING UNAUTHORIZED PERSONS
MSM has trained all staff to question, challenge and call management if any person(s) is/are found on MSM property without an identification badge.

PERSONNEL SECURITY, PRE-EMPLOYMENT VERIFICATION
MSM checks references, verifies prior employment, keeps all employee files indefinitely and demands a police screen prior to employment. This police check is against the Labor Law in Ontario but MSM Management has agreed that it is essential for our long term business plan. We are willing to challenge any potential hire to this labor law.

PERSONNEL SECURITY, BACKGROUND CHECKS/INVESTIGATIONS
MSM demands that all prospective employees provide a current police background check with their application for employment.

PERSONNEL SECURITY, PERSONNEL TERMINATION PROCEDURES
MSM removes keys, security codes, and IT access immediately for all terminated employees.

PROCEDURAL SECURITY, DOCUMENTATION PROCESSING
MSM document control is maintained in dispatch. Dispatch personnel have a password protected system to create electronic manifests. MSM does not use manual manifests, all shipping documents must be system generated.

PROCEDURAL SECURITY, DOCUMENT REVIEW
MSM staff is trained to report any suspicious new customers and suspicious freight descriptions and also all new consignees must be called prior to delivery. This practice ensures we have the proper data that the shipper provided us with and it also allows our staff an opportunity to check out where the driver is being asked to deliver. MSM will not accept COD or cash for any shipments.

PROCEDURAL SECURITY, BILL OF LADING/MANIFESTING PROCEDURES
MSM is a registered ACE user with US Customs. This initiative demands that all pertinent parties related to all US destined shipments must be filed with US Customs a minimum two hours prior to arrival at the US port of entry.

PROCEDURAL SECURITY, CARGO
MSM will only use an electronic manifest. This manifest must have accurate pieces, weights, skids and product description. This manifest will also become the ACE manifest and must meet all the ACE regulations.

PHYSICAL SECURITY, FENCING
MSM’s terminal is 100% surrounded by a 6 ft fence with an additional 2 feet of barbed wire on top.

PHYSICAL SECURITY, GATES AND GATE HOUSES
MSM only has one drive-through gate. This gate has a guard house and the gate is monitored 24 /7, 365 days a year.

PHYSICAL SECURITY, PARKING
MSM does allow employee parking within the fencing. However the personal vehicle parking is clearly marked and is a minimum of 300 ft from the trailers.

PHYSICAL SECURITY, BUILDING STRUCTURE
MSM facility is made of concrete block; we do NOT have windows that open. All man doors are solid steel and alarmed.

PHYSICAL SECURITY, LOCKING DEVICES AND KEY CONTROLS
MSM monitors the one gate 24 / 7, 365 days a year. Our building does not have windows that open and keys are strictly controlled by the IT Manager. No trailers are parked with doors open due to trailer damage as well as security reasons.

PHYSICAL SECURITY, LIGHTING
MSM’s Yard is well lit with adequate lamp poles. These lights are on a timer and are maintained by our in-house maintenance personnel.

PHYSICAL SECURITY, ALARMS SYSTEMS & VIDEO SURVEILLANCE CAMERAS
MSM utilizes ADT to monitor all shipping doors, man doors and motion sensors which are in all areas of the facility. The Yard is protected by personnel 24 / 7, 365 days a year.

SECURITY TRAINING AND THREAT AWARENESS, THREAT AWARENESS PROGRAM
MSM educates all staff about our C-TPAT responsibilities during our quarterly staff meetings. The owners of MSM and the management team support and willingly contribute to this C-TPAT initiative. MSM Drivers have a safety bonus that will now include security incentives.

INFORMATION TECHNOLOGY SECURITY, PASSWORD PROTECTION
MSM computer users all have passwords. These passwords are changed periodically. Each user has access which is limited to their function at MSM. All users can be tracked to which functions they have used. MSM does not have access to the manifest function from outside the dispatch area. Only the Operation Manager can assign new users to the system.

INFORMATION TECHNOLOGY SECURITY, ACCOUNTABILITY
MSM only allows its users to perform the functions within their specific job scope. This is a very narrow and defined user access system.