Meet Our Staff

Customer Service

Booking a shipment … tracing a shipment … last minute details… Our Customer Service Team is here to help!

Administration

Questions about your invoice … special billing needs … The MSM Administration Team is at your service!

Michael Drake Controller	Don Lantz Financial Analyst	Cherie Koyanagi Payroll Administrator
Gillian Warburton Reception	No Picture Available Joanne Murray HR Manager	Trevor Norris Billing
Carene Bailey Billing	Jackie Dixon A/R	Corina Todt A/R
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Sales

Let's talk about your company's unique needs for shipping between Canada and the United States. Every customer is different and our Sales Team is trained to listen and then tailor an MSM solution to give your company the competitive edge!

Rates

Every situation is different … you need a rate quickly … Our Rates Staff is trained to listen and respond in a timely manner to your inquiries.

Operations

We are responsible for all MSM equipment, drivers, safety and compliance…
Our job is to ensure we get the driver safely down the road while exceeding customer expectations.

John Wheeler Director	Dave Reid Safety & Maintenance	Rob McHugh City
Mary Keir Highway	Jason Sisco Highway	Travis Milligan Highway
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VP National Accounts

If you're a prospective customer, or just want to learn more about the MSM Group of Companies, contact Elden anytime.
He is also our in-house trade show manager. MSM Transportation is expert in time-sensitive and specialized shipments of exhibit booth and materials to and from trade shows across North America.

VP International Carrier Services

The relationships establish and fostered between MSM and our, “Like Minded” Partners remains one of MSM’s most valuable assets.  Our success is driven by your success and we believe that we can be an integral part of your growth and sustainability through the use of our proven QMI Registered Quality System. For more information on how to become an approved MSM Partner, please contact Tim Duffy.