MSM Transportation Services

		Our Services

Times have changed. For the first time in nearly a decade there is not enough truck capacity in the market place. Shippers and brokers now have to compete for truck space instead of simply buying it.

More and more customers are turning to the reliability of MSM Transportation and our unique, award winning system of moving their LTL shipments between Canada and the United States.

We are not a trucking company and we are not a freight broker. MSM has combined the best of both modes of transportation to create the only transportation system of its kind in North America today. This system allows us to pick up and deliver your LTL shipments…when you need them moved…not when we find a truck to do it.

MSM Transportation can save you money by providing you the following:

Fastest LTL Delivery between Canada and the United States
#1 Ranked Customer Service in the Canadian transportation industry
Committed Service Standards
Eliminate O, S & D
On line Capabilities
Quality System
Long Term Stability

We move over 50,000 LTL shipments a year between Canada and the United States. This volume gives us the base needed to move freight faster and more reliably than ANY other load broker, freight broker, other trucking company, consultant or 3PL operating in today’s transportation landscape.

For the past three consecutive years the readers of Canadian Transportation & Logistics magazine have voted MSM Transportation as the #1 provider of customer service in the entire Canadian Transportation industry. That says it all.

We keep it simple…we pick up on time, we deliver on time and we call when that is not going to happen. We will even give you a customer service contact who knows you and your business to take care of those “special shipments”.

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It is getting harder and harder to move shipments, these days. The challenges of the past few years have forced many trucking companies out of business. The numbers are staggering. The shortage of trucks has made it very difficult for brokers to move shipments. Basement brokers can no longer deliver the type of service that you need to compete. Our committed, 100% guaranteed LTL service standards make sure that your LTL shipments are picked up and delivered when you want……not when MSM can find you a truck to do it.

MSM Transportation’s claim ratio last year was .02%. Our system of moving shipments on one truck from origin to destination virtually eliminates any O, S & D claims. Freight that is damaged in other systems will not get damaged in ours. For the rare time you have a claim, our full time claims manager will make sure that it is handled quickly and professionally.

We will do business the way that you want to do business. MSM has on line services to customize a solution that will save you money. Book and trace your shipments on line. Download custom account and shipment reports. You name it and a full time member of our MIT staff will provide a solution that works for you.

MSM Transportation’s quality system has been registered to the former ISO 9002 quality system and the current ISO 9001:2000 standard for the past seven years. We use this system to ensure the fastest LTL delivery by making certain that your problems are fixed at the root cause, eliminating further occurrences.

Do you know if your current provider is going to be in business a couple of years down the road? Can they handle any additional business? With the decline in the number of trucks expected to continue, only companies with systems like MSM's will be able to get your shipments to your customers. We have the best system for moving your LTL shipments for today and for tomorrow.