Meet Our Staff

You can e-mail us by clicking one of the
TEAM MSM members listed below or call us at
1-800-214-1289

Customer Service / Customs Clearance

Booking a shipment … tracing a shipment … last minute details… Our Customer Service Team is here to help!

Stacie Pacillas Supervisor	Erin Peterson	Alma Diaz
Perla Garcia de Hernandez	Felipe Navarro	Eddie Del Angel
Candace Cox	Carlos Benitez
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Administration

Questions about your invoice … special billing needs … The MSM Administration Team is at your service!

Shelly Duffy Supervisor	Jaime Avelar A/P	Kim Shanks Receptionist
Kelly Juarez A/R	Adriana Morales Billing	Norma Valenzuela Sales Support
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Sales

Let's talk about your company's unique needs for shipping between the United States and Canada. Every customer is different and our Sales Team is trained to listen and then tailor an MSM solution to give your company the competitive edge!

Dave Kilkenny Supervisor	Steven Ralls	Tomas Lopez
Bill Hogan
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Rates

Every situation is different... need a rate quickly? Our Rates staff is trained to listen and respond in a timely manner to your enquiries.

Operations

We are responsible for all MSM equipment, drivers, safety and compliance…
Our job is to ensure we get the driver safely down the road while exceeding customer expectations.